We help teams configure testing workflows for conversational and tool-using agents, connect selected tools to development environments, and collect evidence for human review.
Custom integration and evaluation work is scoped through salesIllustrative workflow · configured to your requirements
Application test authoring, conversation evaluation, and tool-action verification have different inputs and evidence. We help choose tools and define acceptance criteria for the layers relevant to your product.
Connect requirements, tickets, and critical user journeys to reviewable test scenarios. Our consultants can help configure selected authoring tools, terminal runners, and CI execution around your existing test process.
Plan conversations for context changes, unclear requests, recovery, and escalation. Choose the channels and criteria you need, then review responses using transcripts, recordings, and scenario-specific evidence.
For an agent that calls APIs, edits files, or changes application state, define the expected action and capture the state that proves it. Include permission boundaries and scoped adversarial scenarios.
The environment, evaluation tool, scenario set, and review process are agreed together. We help configure integrations; your team retains control of acceptance criteria and release decisions.
List the capabilities, permitted actions, expected outcomes, channels, and behaviors that should trigger escalation.
Select the tooling and configure isolated test targets, controlled data, API access, and terminal or CI connections.
Run representative, edge-case, and adversarial journeys. Repeat variable responses where the evaluation requires it.
Inspect transcripts, traces, and system state. Verify each criterion and record missing evidence or uncertain outcomes.
A completed command or fluent response does not prove that the intended task succeeded. Agree which checks establish success and how reviewers will handle inconclusive results.
The requested tasks, relevant personas, expected behavior, action boundaries, and release-critical checks.
Transcripts or recordings, tool traces, before-and-after state, and artifacts available from the selected integrations.
Per-criterion findings, reproducible failures, unresolved evidence gaps, and retest results after a change.
Ask the agent to move a booking, clarify an ambiguous request, and decline an action outside the test identity’s permissions. Inspect both the conversation and the resulting booking state.
Confirm the coverage, tools, and access your team needs when we scope the work.
The offer is testing environments, tool integration, and consulting. Advanced AI authoring and evaluation workflows are configured using tools selected for your requirements, with availability and delivery agreed in the scope.
We can review the runner, execution environment, API or tool interface, credentials approach, and output format. The agreed engagement defines which integrations and workflows will be configured.
First agree the channel, test data, scenarios, and evaluation criteria. The chosen integration determines whether calls, recordings, transcripts, interruptions, or other channel-specific evidence can be exercised and reviewed.
Your team and the agreed consulting reviewers validate scenarios, assertions, suspected issues, and acceptance criteria. Generated steps and automated judgments should be reviewable, with inconclusive outcomes recorded explicitly.
Share the channels, tools, and important tasks. We will help scope the environment, integrations, and review process.